Administration

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1. Where can I find a copy of City ordinances?
2. Where can I find the agenda for the next City Council meeting?
3. How do I file an open records request?

Baby Moses

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1. If I want to leave my baby at a Safe Baby Site, where can I go?
2. How long can I wait before I take my baby?
3. Why must the baby be 60 days old or less?
4. What will they ask me?
5. Is it true that the police will not be called?
6. What happens to my baby?
7. I have other questions, Where do I look for information?

Building

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1. Do I need a permit to put a fence?
2. Whom do I contact to file a complaint about a restaurant?
3. Do I need a permit to build a storage building?

Citizens Fire Academy

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1. Have you ever wondered what it's like to be a firefighter?
2. Why a Citizens Fire Academy?
3. Who can attend?
4. Do I get to ride in a fire truck?
5. How much does the course cost?
6. When do classes meet?
7. Do you just sit in class for 10 weeks?
8. Who are the instructors?
9. What happens upon completion?

Code Enforcement

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1. Can I park my vehicle on the grass?
2. Can you make my neighbor mow their grass?

Connect-CTY

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1. What is the Connect-CTY service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Does this service replace other emergency systems?
5. Is my telephone number included in the notification database?
6. May I use a cell phone as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls which are made by the city using the system?
9. Will the Connect-CTY service work if I have a call screening system on my phone?
10. If I am a non-resident home or condominium owner, what phone should be listed in the notification database?
11. If I have provided more than one phone number, when will they be called?
12. My primary phone or my second listing is a cell phone with a non-local area code. Will the service call numbers outside the area?
13. How does the system respond to busy signals or no-answer situations?
14. I am receiving city notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
15. I was not able to listen to the entire call. Is there a way to repeat the message?
16. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?

Finance

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1. Who establishes the taxable value of my property?
2. Where can I pay my taxes?
3. How are my property taxes calculated?
4. How can I obtain a copy of the City of Cedar Hill budget?

Fire Department

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1. Are you hiring firefighters? What are the requirements to become a Firefighter?
2. How do I get an ambulance call report?
3. Can I burn brush or trash in Cedar Hill?
4. Why is a fire engine sent when I call for an ambulance?
5. How can I get a copy of a Fire Report?
6. How do I request a tour of a fire station?
7. Does the Cedar Hill Fire Department have smoke alarms?
8. What is the best kind of fire extinguisher for my house?
9. Can I get my blood pressure checked at the fire station?
10. How can I relay a compliment concerning Fire Department Service?

Home page

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1. How can I get important City messages on my cell phone?
2. How can I report power outages?
3. Can I get loose brush and tree limbs picked up?
4. Will the 9-1-1 Call Center monitor my alarm system?
5. Can I pay my water/sewer bill by automatic bank draft?
6. How do I report a streetlight outage?
7. When is trash/recycled material picked up?
8. What if I have items bigger than the normal trash?
9. Is there a homeowners association for my subdivision?
10. Can you make my neighbor mow their grass?
11. How safe is Cedar Hill?
12. How do I report a pothole?
13. How do I get a library card?
14. Does the Tri-City Animal Shelter Microchip animals?
15. Do I need a permit to replace my fence?
16. How do I file an open records request?

Human Resources

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1. What positions are currently avaliable?
2. What is the hiring process?
3. What type of benefits does the City offer?
4. Where do I send my application and/or resume for a job posting?
5. Can I apply online?
6. How do I apply for a job?
7. How will I know the status of my application?
8. What is the minimum age to work at the City?

Library

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1. How do I get a library card?
2. Can I access the Internet on library computers?
3. What if the library doesn’t have the book(s) I need?
4. Can I have someone paged who is in the library?

Neighborhood Services

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1. How do I report a streetlight outage?
2. Is there a homeowners association for my subdivision?
3. Do I need to notify the city if I am having a garage sale?
4. Whom do I contact about mortgage fraud?

Pandemic Flu

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1. What is the difference between Seasonal, Avian (bird) and Pandemic Flu?
2. Will a pandemic influenza occur? If so, when will it happen?
3. What are the symptoms of avian influenza in humans?
4. How do pandemic viruses occur?
5. What age groups are most likely to be affected during an influenza pandemic?

Parks and Recreation

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1. What are park hours?
2. Does the City have a swimming pool?
3. How do I register for Adult Softball?
4. Who mows the medians?
5. What is the phone number to the Heritage House?

Police Department

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1. How can I get a copy of an accident report?
2. Will the 9-1-1 call center monitor my alarm system?
3. How do I get an alarm permit?
4. How can I get a copy of a police report?
5. Does the police department offer an opportunity for citizens to ride along with an officer?
6. I have questions about red light cameras?
7. Where do I get fingerprinted for a Concealed Handgun License?
8. Can I get fingerprinted at the Police Department?

Public Relations

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1. How can I get important City messages on my cell phone?

Public Works

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1. Can the government take my land away?
2. How do I report a pothole?
3. Where can I dump my cooking grease?
4. How can I request repairs to my street?
5. Why are there flags/markings near my yard or at my curb?

Recreation Center

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1. Is there a distinction between resident and non-resident?
2. Can we have a DJ in the room we rented for our party?
3. What are the rules regarding Youth/Teen events?
4. What about an indoor pool?

Smoke Detectors

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1. Why should my home have smoke alarms?
2. Where do I put them?
3. Where would I get smoke alarms?
4. Are smoke alarms hard to install?
5. My smoke detector is "chirping." What is that?

Swimming Pool

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1. Does the city offer Scuba Diving lessons?
2. How can you assist a lifeguard when at the pool with your child?
3. I am unsure which swimming lesson level to sign my child up for. How do I decide?
4. I was told that my child must repeat a swim lesson level. Why didn't my child pass?
5. What is deep water?
6. How are private lessons scheduled?
7. Why Learn to Swim?
8. Do you provide another participant for the semi-private lessons?
9. What happens if I sign up and pay for private lessons and no one calls me?
10. What times and days are available for private lessons?

Swine Flu

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1. What is Swine Influenza?
2. Can humans catch swine flu?
3. Can people catch swine flu from eating pork?
4. How does swine flu spread?
5. What medications are available to treat swine flu infections in humans?
6. Is there a vaccine for swine flu?
7. How can I protect myself from contracting it?

Utility Billing

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1. When is garbage picked up?
2. What can be recycled?
3. When is recycled material picked up?
4. What if I have items bigger than the normal trash?
5. Can I get loose brush and tree limbs picked up?
6. What about special pickups?
7. How does winter averaging of my monthly sewer charges work?
8. What about Household Hazardous Waste?
9. What are the water rates?
10. What other utility companies are in Cedar Hill?
11. How can I apply for the Senior Recycle discount?
12. Who do I contact if I have a return check that was written to the City of Cedar Hill?
13. What is temporary service?
14. Can I pay my water/sewer bill by automatic bank draft?
15. Do I need to pay the deposit when I apply for water service?
16. How can I order a trash cart and what is the fee?

West Nile Virus

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1. What are West Nile virus, West Nile fever, and West Nile encephalitis?
2. What Are the Symptoms of West Nile Virus
3. How is West Nile Spread?
4. If I live in an area where birds or mosquitoes with West Nile virus have been reported and a mosquito bites me, am I likely to get sick?
5. What can I do to help prevent the spread?
6. Following the 'four Ds' can help beat mosquito bites
7. Is West Nile Virus contagious?
8. What is the treatment for West Nile Virus?